Part Time Room Attendant / Housekeeper Apply

Hilton Garden Inn Rochester/Pittsford
Pittsford, NY

Part Time

Posted January 8, 2021

Part Time Room Attendant / Housekeeper

The Room Attendant is responsible for maintaining and cleaning the guest rooms of the hotel in accordance to hotel standards in a timely manner. The Room Attendant is also responsible for maintaining the floor hallways, carts, linen closets, etc. The Room Attendant is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

The Room Attendant is focused and responsible for the following:

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Wipe down furniture and fixtures; dust furniture, walls or equipment.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Notifies guest services when service is complete so rooms may be sold. Report any room unable to be serviced within an appropriate timeframe to supervisor.
  • Report needed repairs of unsafe conditions to supervisor.
  • Check for proper operation of all guest room equipment including televisions, cooling system, hair dryers etc. Ensure all is in good working order prior to each day. Report any deficiency to the appropriate personnel to repair.
  • Ensure all guest rooms are secure at all times. This includes checking for proper operation of guest room doors and locks.
  • Report any items requiring maintenance to your immediate supervisor and/or engineering department.
  • Follow procedures for team cleaning and self-inspection programs.
  • Maintain linen cart and supplies in a neat and organized fashion and keep well stocked for the next day.
  • Respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken. Follow up to ensure guest satisfaction.
  • Provide a professional image at all times through appearance and dress.
  • Maintain security of equipment, keys and supplies issued each day.
  • Perform any assigned task not outlined above that the associate has the ability to perform.
  • If you are employed by a branded hotel property, please refer to branded job description for additional duties and information.

Requirements

  • High School degree or equivalent.
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers
  • Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
  • Knowledge of basic math and analytical skills.
  • Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • CPR certified preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance

The Hilton Garden Inn Rochester/Pittsford hotel is located in Bushnell's Basin near the quaint village of Pittsford. We are ideally situated 15 minutes from downtown Rochester and 20 minutes from the Greater Rochester International Airport. Whether you’re in Rochester for work or play, our modern hotel is conveniently surrounded by major office parks and the finest golf courses in Upstate New York. Visit popular attractions including The Strong National Museum of Play, George Eastman House, International Peace Gardens, Shops on Monroe and Eastview Mall.

Relax in a spacious guest room or themed suite with 37-inch HDTVs, hospitality center, and complimentary WiFi access. The Garden Grille & Bar is open daily for breakfast and dinner, or grab a snack from the 24-hour Pavilion Pantry to enjoy from the comfort of your guest room. Maintain your exercise regimen in the fitness center, then take a dip in the indoor pool and whirlpool. For a private workspace, the Conservatory is available 24 hours. Secure one of our five meeting rooms with our professional sales team for meetings and events. Catering and off-site A/V services are available.

  • 15 minutes from downtown Rochester, NY
  • Indoor swimming pool with whirlpool
  • On-site restaurant, The Garden Grille & Bar
  • 24-hour Pavilion Pantry and in-room dining service
  • 2,000 sq. ft. of flexible meeting/event space for up to 75 guests
Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:HiltonGardenInnPittsford.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

Hilton Garden Inn Rochester/Pittsford

107 Room Hotel

At a Glance

The Hilton Garden Inn Rochester/Pittsford hotel is located in Bushnell's Basin near the quaint village of Pittsford. We are ideally situated 15 minutes from downtown Rochester and 20 minutes from the Greater Rochester International Airport. Whether you’re in Rochester for work or play, our modern hotel is conveniently surrounded by major office parks and the finest golf courses in Upstate New York. Visit popular attractions including The Strong National Museum of Play, George Eastman House, International Peace Gardens, Shops on Monroe and Eastview Mall.

Relax in a spacious guest room or themed suite with 37-inch HDTVs, hospitality center, and complimentary WiFi access. The Garden Grille & Bar is open daily for breakfast and dinner, or grab a snack from the 24-hour Pavilion Pantry to enjoy from the comfort of your guest room. Maintain your exercise regimen in the fitness center, then take a dip in the indoor pool and whirlpool. For a private workspace, the Conservatory is available 24 hours. Secure one of our five meeting rooms with our professional sales team for meetings and events. Catering and off-site A/V services are available.

  • 15 minutes from downtown Rochester, NY
  • Indoor swimming pool with whirlpool
  • On-site restaurant, The Garden Grille & Bar
  • 24-hour Pavilion Pantry and in-room dining service
  • 2,000 sq. ft. of flexible meeting/event space for up to 75 guests


Hilton Garden Inn Rochester/Pittsford

800 Pittsford-Victor Road

Pittsford, NY 14534

Telephone (585) 248-9000

Contact

Address:
5786 Widewaters Parkway
Syracuse, NY 13214
Phone:
315.445.2424
Fax:
315.445.8570
Social: