Room Attendant / Housekeeper Apply

Hampton Inn & Suites Rochester/Victor
Victor, NY

Part Time

Posted January 2, 2021

Room Attendant / Housekeeper

The Room Attendant is responsible for maintaining and cleaning the guest rooms of the hotel in accordance to hotel standards in a timely manner. The Room Attendant is also responsible for maintaining the floor hallways, carts, linen closets, etc. The Room Attendant is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

The Room Attendant is focused and responsible for the following:

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Wipe down furniture and fixtures; dust furniture, walls or equipment.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Notifies guest services when service is complete so rooms may be sold. Report any room unable to be serviced within an appropriate timeframe to supervisor.
  • Report needed repairs of unsafe conditions to supervisor.
  • Check for proper operation of all guest room equipment including televisions, cooling system, hair dryers etc. Ensure all is in good working order prior to each day. Report any deficiency to the appropriate personnel to repair.
  • Ensure all guest rooms are secure at all times. This includes checking for proper operation of guest room doors and locks.
  • Report any items requiring maintenance to your immediate supervisor and/or engineering department.
  • Follow procedures for team cleaning and self-inspection programs.
  • Maintain linen cart and supplies in a neat and organized fashion and keep well stocked for the next day.
  • Respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken. Follow up to ensure guest satisfaction.
  • Provide a professional image at all times through appearance and dress.
  • Maintain security of equipment, keys and supplies issued each day.
  • Perform any assigned task not outlined above that the associate has the ability to perform.
  • If you are employed by a branded hotel property, please refer to branded job description for additional duties and information.

Requirements

  • High School degree or equivalent.
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers
  • Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
  • Knowledge of basic math and analytical skills.
  • Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • CPR certified preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance

The Hampton Inn & Suites hotel in Rochester/Victor, New York occupies an exceptional part of the Empire State. Lush vineyards grace the Finger Lakes region of New York, as do championship golf courses and excellent shopping and dining.

Our hotel in Victor, NY is a short drive from the outdoor beauty of Lake Ontario. Discover the fascinating history of the Seneca Native Americans near this hotel in Victor, NY. Visit the nearby Erie Canal and Finger Lakes Race Track—a Thoroughbred racing venue. Take our complimentary local shuttle to attractions within 5 miles. Contact the front desk for more information.

Business guests will appreciate our proximity to a range of companies including Lenel, Constellation Brands, Redcom, L3 and Progressive Machine & Design. Nearby universities include Nazareth College, St. John Fisher College, RIT and the University of Rochester.

Whatever your reason for visiting Rochester/Victor, we’ll make sure you have a fantastic stay. We offer free WiFi in guest rooms and throughout the hotel, and a dedicated business center with photocopying, faxing and printing facilities. Unwind in our spacious, modern guest rooms, and get a great night’s rest in a clean and fresh Hampton bed®.

  • Easy access to downtown Rochester, NY and local vineyards
  • Located one-half mile south of great shopping at Eastview Mall 
  • 3 flexible meeting space for up to 60 guests
  • Complimentary shuttle within a 5-mile radius (inquire at the Front Desk)
  • Heated indoor pool and whirlpool
  • City Tavern Restaurant within same parking lot as hotel
Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:HamptonInn&SuitesVictor.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

Hampton Inn & Suites Rochester/Victor

123 Room Hotel

At A Glance

The Hampton Inn & Suites hotel in Rochester/Victor, New York occupies an exceptional part of the Empire State. Lush vineyards grace the Finger Lakes region of New York, as do championship golf courses and excellent shopping and dining.

Our hotel in Victor, NY is a short drive from the outdoor beauty of Lake Ontario. Discover the fascinating history of the Seneca Native Americans near this hotel in Victor, NY. Visit the nearby Erie Canal and Finger Lakes Race Track—a Thoroughbred racing venue. Take our complimentary local shuttle to attractions within 5 miles. Contact the front desk for more information.

Business guests will appreciate our proximity to a range of companies including Lenel, Constellation Brands, Redcom, L3 and Progressive Machine & Design. Nearby universities include Nazareth College, St. John Fisher College, RIT and the University of Rochester.

Whatever your reason for visiting Rochester/Victor, we’ll make sure you have a fantastic stay. We offer free WiFi in guest rooms and throughout the hotel, and a dedicated business center with photocopying, faxing and printing facilities. Unwind in our spacious, modern guest rooms, and get a great night’s rest in a clean and fresh Hampton bed®.

  • Easy access to downtown Rochester, NY and local vineyards
  • Located one-half mile south of great shopping at Eastview Mall 
  • 3 flexible meeting spaces for up to 60 guests
  • Complimentary shuttle within a 5-mile radius (inquire at the Front Desk)
  • Heated indoor pool and whirlpool
  • City Tavern Restaurant within same parking lot as hotel

Hampton Inn & Suites Rochester/Victor

7637 New York State Route 96

Victor, NY 14564

Telephone (585) 924-4400

Contact

Address:
5786 Widewaters Parkway
Syracuse, NY 13214
Phone:
315.445.2424
Fax:
315.445.8570
Social: