Health Club Attendant Apply

Woodcliff Hotel & Spa
Fairport, NY

Part Time

Posted August 5, 2019

Health Club Attendant

Job overview

The  Health Club Attendant will be  responsible for  courteously and effectively greeting and registering club members and guests. They will assist in maintaining a clean, attractive and safe environment and  ensure  the smooth operation of the health Club. The Health Club Attendant is required to adhere to the mission and values of Widewaters’  Hotels, LLC.  

What you will be doing

  • Responsible for  providing professional service, ensuring procedures are f ollowed and guest needs are  properly attended to.  
  • Approach all encounters with guests and employees in a friendly, service oriented manner.  
  • Maintain regular attendance in compliance with Hotel standards, as required by scheduling which will vary according to the needs of the hotel.  
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.  
  • Understands the point -of -sale system and cash handling procedures.  
  • Comply at all times with Hotel s tandards and regulations to encourage safe and efficient hotel  operations.  
  • Answers and effectively responds to incoming telephone calls.  
  • Promptly, courteously and effectively responds to all guest inquiries and requests.  
  • Monitors  club access and ensures all guests  are properly recorded.  
  • Cleans tables,  chairs  and squeegee puddles  in  pool area .  
  • Maintains awareness of pool activity and e nforces pool rules.  
  • Performs equipment maintenance and facility cleaning duties.  
  • Assists with department inventory procedures.  
  • Refill supplies to ensure amenities are available for guest convenience.  
  • Assists with folding newly laundered towels.  
  • Sweep the floor if needed when Public Area Attendant are unavailable to do so.  
  • Mop the floor in the pool area and locker rooms, which  requires lifting rubber floor mats) when Public  Area Attendants are unavailable to do so.  
  • Collects used towels and delivers to hotel laundry.  
  • Take bags with dirty towels from the pool area to laundry and pick -up bags of clean towels to take to the  pool a rea and locker rooms.  
  • Clean/wipe down gym equipment.  
  • Promptly communicate problems or concerns to department supervisors.  
  • Collect, deposit and account for all charges of members/guests throughout shift.  
  • Maintain cleanliness of Health Club facility.  


  • High School Degree or Equivalent. 
  • Minimum of  1- 2  years experience in  a supervisory role.  
  • Must possess a t horough knowledge of the hospitality industry  and have sound administrative  skills.  
  • Fitness  knowledge helpful.  
  • Must be able to convey information and ideas clearly.  
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co -workers  and guests.  
  • Must be able to convey information and ideas  clearly.  
  • Must have a positive attitude at all times.  
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.   
  • Must work well in stressful, high -pressure situations.  
  • Must be able to work with and understand financia l information and data, and basic arithmetic functions.  

Widewaters Hotels' Mission and Values

Widewaters Hotels' Mission is an innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude, Effort & Work Ethic we have created a vibrant company culture and a compass for our actions.


We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

Woodcliff Hotel & Spa

236 Room Hotel

Our Hotel

Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa.

Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region.

Our guests enjoy beautiful hilltop views and creative cuisine in our distinctive Horizons Restaurant and Lounge, where our passionate culinary team offers imaginative dining in a relaxed atmosphere. This Rochester Restaurant and Horizons Lounge is the place to gather with friends, and on weekends. Horizons Lounge offers live musical entertainment for your enjoyment.

Our 9-hole regulation golf course is only steps outside our door, while our full service Rochester Spa - Spa Elan, and our Rochester Health Club encourage health and wellness programs to benefit mind and body.

Whether you seek an inclusive conference site, a romantic getaway or an elegant place to celebrate that unforgettable occasion, explore our world at Woodcliff Hotel and Spa. It's the place to entertain in style, enjoy imaginative cuisine and participate in energized meetings.


5786 Widewaters Parkway
Syracuse, NY 13214